Orders and payment
. You pay on the secure page of our payment partner; we never see your full card details.
Yes. Prices include the VAT of your country of delivery. There are no customs duties inside the EU and nothing to pay on delivery.
Write to us as soon as possible with your order number. If the parcel has not left yet, we change or cancel it. If it has, you can return it within 30 days of delivery.
Leave your email in the window that offers it and the discount goes straight into your bag. The code is personal, valid once, on a first order.
Delivery
€4.95 per order, free from €100. Orders leave within 1–2 working days and arrive 2–5 working days later. Shipping & delivery
Use the tracking link in the email we send when the parcel leaves, or Track your order with your order number and email.
Not yet. We deliver to Italy, the Netherlands, Belgium, Germany, Austria, France, Luxembourg, Spain, Portugal, Ireland, Denmark, Sweden, Finland and Poland.
Returns and exchanges
Write to us within 30 days of delivery with your order number. We send you the returns address; you send the pieces unworn, with their tags, with a tracked service. Returns & refunds
You do, unless the piece is faulty, damaged or not what you ordered: then we pay.
Place a new order for the size you want, then return the first piece for a refund. That way your size is reserved for you straight away.
Within 14 days of telling us you are returning, to the payment method you used. We may wait until the parcel is back with us or you show us you sent it.
Sizes and fit
Measure your chest, waist, hips and inseam and compare them with the size guide below (body measurements in centimetres). Then read the fit note of the piece: relaxed and boxy cuts are meant to sit loose.
Take the smaller size for a closer fit on relaxed cuts, the larger one for more room on regular cuts. Still unsure? Write to us with your height, weight and the piece, and we suggest a size.
Trousers sold in waist sizes (W30, W32 …) use your waist in inches: W30 is about 76 cm, W32 about 81 cm, W34 about 86 cm. Trousers sold in XS–XXL follow the table below.
| Size | Chest (cm) | Waist (cm) | Hips (cm) | Inseam (cm) |
|---|---|---|---|---|
| XS | 84–88 | 70–74 | 86–90 | 79 |
| S | 88–94 | 74–80 | 90–96 | 80 |
| M | 94–100 | 80–86 | 96–102 | 81 |
| L | 100–106 | 86–92 | 102–108 | 82 |
| XL | 106–112 | 92–98 | 108–114 | 83 |
| XXL | 112–118 | 98–104 | 114–120 | 84 |
Care and materials
Follow the care label. As a rule: cotton and jersey at 30 °C inside out with similar colours; knitwear by hand or on the wool cycle, dried flat; no tumble dryer for anything you want to keep its shape.
Light pilling where the fabric rubs (under the arms, on the sides) is normal for soft yarns, especially in the first weeks. A fabric shaver or a knit comb removes it. If seams open or the fabric wears through, that is a guarantee matter: Legal guarantee.
On the product page, under Fit & fabric and in the details, and on the label sewn into the piece.